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Very Little Helps => Stores => Topic started by: londoner83 on 13-09-17, 04:58PM

Title: New PDAs
Post by: londoner83 on 13-09-17, 04:58PM
What's everyone's view on the new PDAs in store?
Title: Re: New PDAs
Post by: fruitdogs on 13-09-17, 05:28PM
No soft pen for click and collect customers to sign.
Title: Re: New PDAs
Post by: Wagegirl42 on 14-09-17, 12:22AM
In our store it seems a lot faster.
The batteries last my whole shift.
There are now enough pdas to go round as each dept can only access limited pdas
I quite like tapping in the number so I miss that aspect.
It speeds up reducing of labels as you can see when last sold without looking it up.
One negative I would say is on price integrity you no longer have product enquiry which was handy to price check for customers.
Title: Re: New PDAs
Post by: FarmerFred on 14-09-17, 09:22AM
Much faster & better battery life, but I miss having the keyboard as quite a few sequences could be done without looking.  Waste - the ability to add more than 25 units is useful for the odd occasion.  I don't like the layout for milk deliveries - too much wasted space & just seems clunky compared to the old - this is one of the areas that I could do by touch. Another bonus is the ability to switch between apps without having to keep logging in and out.
Title: Re: New PDAs
Post by: Hibsdaft on 14-09-17, 04:56PM
What's everyone's view on the new PDAs in store?

Quite good, but they do seem very fragile.

With a glass screen I can't see them lasting too long, and at £900 each, when broken I can't see them being replaced quickly.
Title: Re: New PDAs
Post by: Yorkshire dave on 14-09-17, 05:05PM
In our store it seems a lot faster.
The batteries last my whole shift.
There are now enough pdas to go round as each dept can only access limited pdas
I quite like tapping in the number so I miss that aspect.
It speeds up reducing of labels as you can see when last sold without looking it up.
One negative I would say is on price integrity you no longer have product enquiry which was handy to price check for customers.




Product enquiry is on our new pda's. Tells you everywhere something's mapped to.
Title: Re: New PDAs
Post by: heyyouguys on 14-09-17, 05:36PM
Not had them yet
Title: Re: New PDAs
Post by: lucgeo on 14-09-17, 05:53PM
Yorkshire dave

"Tells you everywhere something's MAPPED to"  :D :D :D :D :D :D ;D ;D ;D
Title: Re: New PDAs
Post by: Yorkshire dave on 14-09-17, 09:53PM
Whats so funny?
Title: Re: New PDAs
Post by: lucgeo on 14-09-17, 10:16PM
Well obvious you have a better/fully manned merchandising team than ours?? Non existent mapping is the norm in our store. Mainly comes up as "other" for mapping location ???
Title: Re: New PDAs
Post by: Emzilli on 15-09-17, 12:15PM
Wage Girl - Product enquiry has a separate app on our PDA's so the function is still there!  :thumbup:

I'm still in shock we actually got them, I wasn't holding my breath. So far they do seem better and I haven't had as much signal problems this week as with the old ones. I suppose I'm still getting used to the new layouts on screen and such. I couldn't get a keyboard to come up to type in a tpn/version number when doing P.I which was slightly annoying. I do like the ability to switch between the apps quickly and can go straight back to what I was doing before switching. I did find when doing osi there was a delay in the labels printing and the print option leaving the screen as I pressed again thinking it hadn't worked and printed my labels twice. doh....
Title: Re: New PDAs
Post by: rage on 16-09-17, 12:34PM
The new PDAs are slightly faster then the older version.... but the network bottlenecks are causing problems when using certain apps! (Network bottleneck is referring to times the pdas grind to a halt, e.g. 9 or 11 or 3.... same as the old ones when the network is over capacity) even the upgrade to fiber last year has had no impact on the bottlenecks.

But yes, outside these times the new pdas do excel over the old ones..
Title: Re: New PDAs
Post by: The-shelf-filler on 16-09-17, 09:45PM
The battery's are only good because they are new,wait 6 months when they are used every day and watch the battery go down,bit like a new mobile phone.
Title: Re: New PDAs
Post by: MartletMercher on 17-09-17, 08:03AM
Ours appeared last Wednesday - without warning or advice on how the apps differ from the old ones (although to be fair it doesn't take much effort to work out the new procedures).

They also seem to be fairly robust -- managed to drop one SIX times on Thursday (not very far though, fell out my pocket when bending over to replace labels on bumper strips).

By far the biggest problem we had was the fact that the fingerprint database has been wiped, and only one Manager on Weds had been re-added (but without authority to add anyone else or to release Non-Food units).  Will be interesting to find out later today if anybody still in at 4 pm can do this (won't be doing much of a range reset if not!).
Title: Re: New PDAs
Post by: Deckard on 18-09-17, 07:00PM
 Some things are better but we have had major issues with the count function,(the application has actually been taken off on our PDA`s until it gets sorted!), we have been told by Head Office only count by the Investigation application i.e lows and overs; as they seemed to be  corrupting some  counts which were downloaded.To be honest  though I did find the old ones easier to use to count using the BAR function as it gave you a lot more information such as Delivery information,stock-holding, where it was mapped to,mind the gaps information;I just found them a lot easier to use when counting. I do wonder how they can design the PDA`S test them? and still have problems after launching to stores.
Title: Re: New PDAs
Post by: StoreTL on 19-09-17, 12:24AM
Waste of money. When colleagues across stores and offices are still losing jobs due to restructures etc. did the company really need to spend so much money on new
PDAs for every shop... that will also be ridiculously expensive to replace when damaged or dropped due to the touchscreen.
Title: Re: New PDAs
Post by: londoner83 on 19-09-17, 07:48AM
Could be they had to. The chargers for the old ones were no longer made and potentially other parts to.
Title: Re: New PDAs
Post by: dkede1983 on 19-09-17, 04:50PM
The new pda seems to be a lot better compared to the old ones. I work on price integrity and have encountered some problems that neither i or others can't work out. Example how do you scan off labels for counters/mobile phones/clothing/etc. On the old pda you scanned the barcode and then entered the EAN, on these new pda you can't seem to be able to do this because you can't pull up a key board. This morning we had just under 100 clothing labels come down at 3 am and we have no idea how to get them off the system even though it set to a unlabelled subgroup. Any ideas on how we get these labels off the system?
Title: Re: New PDAs
Post by: StinkyPoo on 19-09-17, 05:52PM
Zero them off maybe?
Title: Re: New PDAs
Post by: Yorkshire dave on 19-09-17, 05:53PM
Yes. Simple. Don't do them. If it's like our store no manager has shown us anything about the new p.d.a so if your manager wants your job completed then they need to get off their bloody arse and find out for u
Title: Re: New PDAs
Post by: strawman on 22-10-17, 01:52PM
New PDA's being piloted in one store only, yes, no?
That's what we were told?
Title: Re: New PDAs
Post by: strebor on 22-10-17, 02:11PM
All stores or at least most we have been told, had ours at least a month now.
Title: Re: New PDAs
Post by: strawman on 22-10-17, 02:20PM
The only positive of new PDA is the speed at which they operate and battery time up.

They loose signal easier than the other PDA's, never thought that possible.  :thumbdown:

You get logged out far more frequently so constantly need to log back in, in my experience.  :thumbdown:

Touch screen is often awkward as you accidentally touch things during use that you did not mean to touch causing you to come off logged in screen to somewhere else. This can cause you to accidentally submit something not yet ready to be submitted.  8)

The counting system is a shambles and wipes off stock, it has been revoked to date because of this problem. No apologies for being accused of wiping stock you have not wiped but got into trouble for though, surprise.  :thumbdown:  >:(

For stock controllers, lows and overs is a mess and still running. Overs is OK, lows... ... you can no longer use the 'find' function as it is hidden behind keys on screen, when you do attempt to use it, it does not work, it sets all counts to zero so you need to check before you submit or get caught out. Pressing the forward button sets all counts to zero, a bloody joke that will get you fired for no wrong on your part because the PDA's have been implemented before the system is actually properly usable.  >:(  :thumbdown:

The dual location count does not tell you what product has already been counted, so you scroll through trying to locate the one that has not been counted in hope it is the correct one, otherwise causing you to press map error just to finish off the count, who ever set these things up does not do the jobs, so does not know how bad they actually really are.  :-X

Before, '121' gave the option of amending stock record, new product investigation does not allow for this so all amendments have to be done through lows only while there is no counting system, lows will give a warehouse count regardless so anyone who uses that will mess up the stock record if not doing the count properly. And filling is diabolical in my store due to lack of night staff so the lows counts can never be accurate anyway. So in a way the new PDA's are very fitting to the system, but I would rather have the old ones back at his point until the new ones are made fit for purpose, as slow as the old ones were.  >:(  8-)  (-*-)
Title: Re: New PDAs
Post by: strawman on 22-10-17, 02:21PM
All stores or at least most we have been told, had ours at least a month now.

Strange why they would tell us this?  ???
Title: Re: New PDAs
Post by: strebor on 22-10-17, 04:35PM
perhaps they slowed down the roll out the new ones do have issues but tbh I don't know
Title: Re: New PDAs
Post by: Crazy Caz on 26-10-17, 04:34PM
Can't punch in a label anymore, need to double scan,which isn't ideal on double scan report. Taken away P.I  function of product enquiry,separate on main screen, yes you can use but you need a merchandisers or stock control password to access. As a manager told us, p.i. shouldnt need to use product enquiry!??? Really??? We used it constantly! If a customer asks you a price ECT. Typical tossco manager! Since new pda 's system playing up more than usual. Start of offers appear half way through the day, labels printing on one sheet of paper! There will be no trees left😣. Bring on electronic pricing soon !!!! 🤔🤔🤔🤔🤔
Title: Re: New PDAs
Post by: ETUKL on 26-10-17, 04:45PM
There is a new label system in place that has bugs in which they are trying to fix.  If you go on yammer you can read all about it.  It is a pain but its only temporary whilst they solve the issue.  Yes new pda product check is a pain but again go on yammer and you will see how you can log in without needing a stock or merch number or pm and I tell you how to do it.
Title: Re: New PDAs
Post by: Equalizer87 on 26-10-17, 05:52PM
Sounds great, new system, loads if bugs in it. Do they actually test these new things before they roll them out??
Title: Re: New PDAs
Post by: OvaSees on 26-10-17, 06:44PM
^ Kind of. Typically for Tesco it would have been 'piloted' in a couple of stores somewhere, selected for being full of brown-nosers who (regardless of whether it actually worked or not) raved about how great it was without actually understanding what the heck was going on, thus it gets rolled out on the basis that feedback was awesome and like all Tesco initiatives it then gets into the wider domain, its flaws become exposed and it turns out that it wasn't that well thought out or its implications considered properly after all.
Title: Re: New PDAs
Post by: Equalizer87 on 26-10-17, 06:48PM
@ OvaSees

Was being rhetorical, but  a well explained description of Tesco procurement  :thumbup: :thumbup: .
Title: Re: New PDAs
Post by: StinkyPoo on 26-10-17, 07:06PM
I find them uncomfortable to hold even though they are smaller than the old ones. Think it's because the scanner button is on side, I always used the one on top. The label issue is annoying, the work seldom gets finished on a day to day basis as workload too high. Oh and as for relabelling the store, that won't be finished this week. Add on the 3 for 2 toy promo complete with stripping, banners, pos etc and it's another rubbish week!
Title: Re: New PDAs
Post by: Candytree on 07-11-17, 05:25PM
On the new PDA's how do you map more than one shelf at a time?
Title: Re: New PDAs
Post by: fscer on 07-11-17, 06:34PM
Scan the next SISEL :)
Title: Re: New PDAs
Post by: Candytree on 08-11-17, 04:34PM
You can scan as many sisel's as you like but it only sends and records the first one. We are doing each shelf individually.
Title: Re: New PDAs
Post by: Thevamps on 19-11-17, 12:03PM
We have just got our new PDAs each dept have been issued with an amount that they either share with another dept or some have just their own.  Not impressed at all.  The people who have organised the working of these clearly are sat in an office and do not actually do the job.  The clip at the back is quite pathetic Heaven help you if you've got long fingers or a big hand uncomfortable to hold.  When you can't display as many labels as the old PDAs don't wonder why.

Should have asked the people who actually use these, on what they needed to do the job better but as usual they clearly didn't!